Resume · 2026
Kwantae Kim
김관태
Product Business Lead, FORCETELLER
Professional Summary
I designed global web experiences and B2B products at SurveyMonkey and led a 14-person creative organization at UN7QI3. My work spans hiring, coaching, design reviews, and product design systems for Korean and English services, connecting research findings to product improvements. I now lead the FORCETELLER business unit, shaping product direction through user experience and business data.
Experience
Design → Creative Leadership → Product Business Leadership
Product Business Lead, FORCETELLER
Design Lead → Creative Lead → Product Business Lead
- Grew a four-person design team to 11 including content design, then led a 14-person creative organization: eight Product Designers, three art designers, and three content designers.
- Participated in practical and executive hiring interviews and decided performance evaluations. Supported onboarding and growth through weekly first-month one-to-ones and 48 monthly knowledge-sharing sessions over five years.
- Reviewed problems and direction within three days of work starting and checked designs before executive approval. Built product design systems for the Korean and English services.
- Set IDI research direction and the information hierarchy of findings. Designed survey questions, analyzed 3,343 responses across five predefined segments, and agreed on product improvements with executives.
- Lead product, engineering, marketing, and operations for FORCETELLER. Worked with the team on Live Demand, informed by new-user surveys, and offers for first-time and long-lapsed paying customers, using exploration and payment-conversion data to guide improvements.
- Built a Claude Code and Notion workflow for competitor research, marketing analysis, and six weekly ad briefs with production prompts, used in live advertising operations for six months.
Lead Visual UX Designer
Marketing Design System · Global Web Experience
- Led the Marketing Design System so designers, engineers, and web product managers could create a positive, unified brand experience across global web pages.
- Owned the design, documentation, and evolution of the system while connecting the newly established Momentive brand to global web experiences.
Sr. Visual Designer
Marketing Design System · Market Research Solutions
- Led the design of the Marketing Design System and Market Research Solutions (MRX) product.
- Designed the MRX experience end to end: user flows, low- and high-fidelity wireframes, visual and interaction design, prototyping, user testing, design revisions, engineering collaboration, QA, and post-launch support informed by data.
- Designed the MRX Early Access Program (EAP) teaser and launch experience, supporting 150+ customer enrollments and subsequent paid conversions and contracts.
- In 2021, the MRX product portfolio accounted for 28% of company-wide revenue, establishing it as a core growth business.
Designer
Brand · Campaign · Web Design
- Conceptualized and designed high-impact market research reports and eBooks syndicated through LinkedIn, SlideShare, and media outlets.
- Designed and coded newsletters, email promotions, ads, sales materials, and landing pages supporting B2B and B2C marketing campaigns.
- Optimized international web pages and marketing campaigns through visual design improvements and translation support to increase traffic and sign-ups.
UX/UI Designer
Design · Front-end · QA
- Designed the Olive One homepage and supporting web experiences.
- Delivered HTML/CSS implementation and design QA with engineering.
Capabilities & Background
Core Capabilities
Design Leadership
- Hiring, evaluation, onboarding, 1:1s
- Design coaching and knowledge sharing
- PM, engineering, business alignment
Research & Product Decisions
- IDI direction and survey questions
- Response analysis and product choices
- Discovery, payment, reactivation metrics
Design Quality & Systems
- Problem and user-flow design reviews
- Korean/English product design systems
- AI-assisted ad research and planning
Education
- Academy of Art University, San Francisco
- BA, Web Design and New Media · 2013
Certifications
- Human-Computer Interaction for User Experience DesignMIT Computer Science and Artificial Intelligence Laboratory (CSAIL)Issued Sep 2020Credential ID 1520193949
- UX & Web Design Master Course: Strategy, Design, DevelopmentUdemy, Inc.Issued Jul 2020Credential ID UC-7fdc5ef5-9d98-4026-8948-19c2aa5b0fdd
Recognition
- SurveyMonkey Celebrate the Journey Award · Marketing · 2019